Customer Advisor

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 Description

Are you a customer-oriented and digitally savvy professional with an interest in data and standards? Apply today for the Customer Advisor position in Brussels!

What will you do as a Customer Advisor?

• You become an expert in GS1 standards and apply them in your daily work
• You support customers smoothly via phone, email and digital tools (NL/FR/ENG)
• You ensure accurate and high-quality customer and CRM data
• You collaborate with internal teams and provide support where needed
• You actively contribute to improving processes, tools and the overall customer experience

Non-profit organization active in the retail and industrial sectors. It supports companies in implementing standardized data and process solutions. With a team of around 50 employees, it contributes to efficient collaboration and innovation within the supply chain.

As a Customer Advisor in Brussels:

• You hold a Bachelor’s degree or have initial experience in customer support
• You are a strong communicator, both verbally and in writing
• You work in an accurate and detail-oriented way
• You are digitally savvy and comfortable in a highly digital environment
• You are eager to learn and take initiative to keep your knowledge up to date

What’s in it for you as a Customer Advisor?

In addition to a permanent contract and an attractive salary, you will also benefit from:

• Meal vouchers (€8) and sport & culture vouchers (€100/year)
• Group and hospitalization insurance
• Cafeteria plan (possibility of 5 additional leave days)
• 100% reimbursement of public transport
• Excellent work-life balance: 20 days of leave + 9 extra days