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Description
Are you a customer-oriented and digitally savvy professional with an interest in data and standards? Apply today for the Customer Advisor position in Brussels!
What will you do as a Customer Advisor?
- You become an expert in GS1 standards and apply them in your daily work
- You support customers smoothly via phone, email and digital tools (NL/FR/ENG)
- You ensure accurate and high-quality customer and CRM data
- You collaborate with internal teams and provide support where needed
- You actively contribute to improving processes, tools and the overall customer experience
Company
Non-profit organization active in the retail and industrial sectors. It supports companies in implementing standardized data and process solutions. With a team of around 50 employees, it contributes to efficient collaboration and innovation within the supply chain.
Profile
As a Customer Advisor in Brussels:
- You hold a Bachelor’s degree or have initial experience in customer support
- You are a strong communicator, both verbally and in writing
- You work in an accurate and detail-oriented way
- You are digitally savvy and comfortable in a highly digital environment
- You are eager to learn and take initiative to keep your knowledge up to date
Offer
What’s in it for you as a Customer Advisor?
In addition to a permanent contract and an attractive salary, you will also benefit from:
- Meal vouchers (€8) and sport & culture vouchers (€100/year)
- Group and hospitalization insurance
- Cafeteria plan (possibility of 5 additional leave days)
- 100% reimbursement of public transport
- Excellent work-life balance: 20 days of leave + 9 extra days