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Join our team as a Service Manager!
Do you combine technical, commercial, and interpersonal skills?
Are you autonomous, well-organized, and able to manage priorities without losing your sense of service?
Do you want to invest yourself in a stable company driven by strong values? Then you might be the person we are looking for!
What will your responsibilities be:
As a Service Manager Handyman (& HVAC), you will be responsible for:
- Handling customer requests (preventive maintenance and emergency repairs), analyzing their needs, and ensuring personalized follow-up to guarantee customer satisfaction
- Organizing interventions: situation analysis, team coordination, supplier contact, and spare parts ordering
- Preparing quotes and service offers, ensuring proper closure of interventions, and supervising invoicing
- Managing projects from A to Z: execution, reporting, safety, and compliance with quality standards
- Leading, motivating, and developing a team of skilled technicians
Your skills and background:
- You are communicative, customer-oriented, and service-minded
- You have proven experience in team management and demonstrate flexibility and strong stress management
- You hold a technical degree (Bachelor’s or Master’s preferred)
- You have at least 5 years of experience in a similar role and industry
- You are fluent in French and Dutch
What we offer:
- A challenging and autonomous role within a stable and growing organization
- A work environment that values initiative, innovation, and responsibility
- An attractive salary package including: competitive salary, company car, meal vouchers, hospitalization and group insurance, and a permanent contract
Ready to take on this exciting challenge? Send us your CV today and join our team!
In 2008 startte ik bij Iris als Operations Administrator met diverse verantwoordelijkheden. Door mijn vakgebied uit te breiden groeide mijn zelfvertrouwen en kon ik mij verder ontwikkelen, zowel in mijn vaardigheden als in het contact met klanten.
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Hier ga je werken: IRIS Group
Al bijna 80 jaar is Iris een toonaangevende speler in facilitaire dienstverlening in Belgiรซ. Als familiebedrijf, opgericht in 1946, zijn we uitgegroeid tot een sterke multiservicegroep gespecialiseerd in facility management, professionele schoonmaak, technisch onderhoud, groenonderhoud en andere gebouwgerelateerde diensten.
Elke dag dragen onze teams bij aan Ik wil meer weten over IRIS Group