EBTS Pro Assist
“European Breakdown Tire and Technical Services” is our 24/7 European assistance platform. Since 1994 we have been successfully arranging breakdowns throughout Europe. With our headquarters based in Kiewit, Belgium, we are internationally supported by our branches in Moldova, Poland, France, Germany, Spain and Northern Macedonia.
In 2011, EBTS Pro Assist opened two new service platforms in France and Spain to meet the growing demand of the industry. In France we combine our platform with a back-office. Whereas in Spain we solely have platform agents available.
In order to assist every client in their native language, we successfully opened a new office in Wroclaw, Poland. Here, we combine the platform with a back-office. Moreover, our German platform opened in 2016. Moldova or EPD (Efficient Data Processing, a separate data processing company founded by EBTS Pro Assist in 2004), on the other hand, mainly focuses on processing the invoices, chases etc. In the spring of 2018, we were pleased to announce the opening of a new office in Northern Macedonia.