Technical Support Specialist

Taken en verantwoordelijkheden

For one of our clients we are currently looking for an technical support specialist.

• Via phone, email or chat you solve technical problems, give repair and application advice, report and monitor product quality issues and help configure customized application set-ups.
• Furthermore you also ensure that everything internally is running smoothly while supporting your remote commercial colleagues as well as internal departments such as Customer Service, Marketing and Quality with your technical knowledge.
• To be successful in this position you need to be able to learn fast, work fast, be organized and meticulous. It is also a role where you take ownership, so you must be able to improve processes, manage stress well and be communicative towards your colleagues.

Geboden wordt

A full-time contract of indefinite duration, a competitive salary with extralegal benefits in a challenging and international work environment with an eye for continuous learning. As such there can be development and career opportunities for potentials. Stay in good physical shape by using the fitness facilities, compete with your colleagues at Ping-Pong tournaments or go for a short walk  with them at noon in a green environment. Enjoy the free energy of coming to work without traffic jams, in a profitable, growing no nonsense organization.

Profiel kandidaat

• Higher technical educated or equivalent by experience
• You have an allround technical field and trouble shooting experience
• You are familiar working with MS Office and common Digital Enterprise Supporting Systems.
• you speak fluent English
• You have commercial feeling and excellent communication skills.
• A passion for automation, PLC or Robot Applications will be a big asset.
• To be successful in this position you need to be able to learn fast, work fast, be organized and meticulous. It is also a role where you take ownership, so you must be able to improve processes, manage stress well and be communicative towards your colleagues.
• Travel occasionally to field, as required, to establish service feedback, perform technical training and technical product support as required.