Taken en verantwoordelijkheden

As a dynamic member of the IT team in a multinational environment, you will be responsible to support the retail, omnichannel and other applications in the digital world.  You will explore new environments with the latest new software’s.


The ideal candidate will:

  • Support projects in the areas of retail, e-commerce and omnichannel.
  • Work closely together with internal IT project managers and subcontractors.
  • Assist in running test scripts for new POS releases or test new scenario’s in one of our omnichannel flows.
  • Monitor the general behaviour of daily processes and in cooperation with the team members, closely follow up incoming tickets and calls in order to give a good level of service and support.
  • Develop and maintain detailed and transparent documentation to offer adapted professional support.
  • Promptly resolve issues within the areas of responsibility.
  • Assist the business users and communicate with external partners when required to solve issues.
  • Support the roll-out of new projects or changes to existing processes.

Geboden wordt

Next to this challenging role in an excellent team, we also offer a very attractive compensation package, including an excellent pension scheme, a competitive group insurance, lunch vouchers and extra holidays.

Profiel kandidaat

  • Be eager to learn new platforms in the above-mentioned areas.
  • Have a background in IT
  • Knowledge of retail POS systems and omnichannel flows is a plus.
  • Have minimum two years of relevant experience is a similar environment.
  • Be proficient in English.
  • Be highly customer-service oriented.
  • Be a team player and able to work in a multinational environment
  • Possess excellent communication skills and ability to communicate with tact and diplomacy.
  • Be proactive and demonstrate problem solving skills.
  • Be result driven.

Meer informatie

Voor meer informatie bekijk onze bedrijfspagina (klik op ons logo bovenaan de vacature).

Solliciteer direct via onderstaande button.

Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld.

Synoniemen jobtitel

IT Project Assistant Application Tester

Solliciteren kost slechts enkele minuten.

Hier ga je werken: Samsonite Europe nv

Founded in 1910, Samsonite is the world’s leading luggage brand with an extensive legacy in trendsetting travel solutions. Renowned for breakthrough research, development and its commitment to innovation, Samsonite has excelled since its inception in a number of industry firsts. Samsonite offers an extensive range of travel, business, casual, kids and personal accessory products. Samsonite helps travellers journey further, with ever-lighter and s...

Ik wil meer weten over Samsonite Europe nv
What I like about my job as a designer at Samsonite, especially for American Tourister, is that we can work on every type of project from beginning to the end. Final you can see a product on the market, which is really grateful and interesting to see.
Maxim Depecker Designer

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