Taken en verantwoordelijkheden

  • Engage directly with our customers through digital channels
  • Coordinate and communicate with our external Customer Support partner
  • Regularly review customer service processes ? and gather feedback to increase quality and customer satisfaction
  • Design a great customer experience and translate this into customer-oriented processes & policies
  • Monitor customer satisfaction through various feedback platforms & surveys

Geboden wordt

  • An attractive salary with perks (expenses, phone, laptop …)
  • Endless opportunities as the company grows. Up, up, up 
  • Fun team activities such as ping-pong at the office , team trips, Friday drinks
  • Flexibility to work from home and in our awesome offices in Antwerp & NYC
  • Open company culture: we promote out-of-the-box thinking

Profiel kandidaat

  • A bachelor degree and at least 5 years of experience with Customer Support and Internal Sales
  • You’re a customer-oriented problem-solver who is eager to take initiative
  • Interest in analyzing and improving Customer Service processes
  • You’re fluent in both verbal and written English, en je spreekt goed Nederlands
  • Natural enthusiasm with a great sense of humor

Meer informatie

  1. You answer a few short questions.
  2. You upload your resume or email it later.
  3. You will receive a confirmation of your application.
  4. Maarten from Loop Earplugs will contact you.

Solliciteren kost slechts enkele minuten.

Hier ga je werken: Loop

Loop Earplugs‘ story started in 2018, with a brand-new approach to a simple but increasingly indispensable tool. Our customers can live life at their volume without compromising on style with our earplugs, designed to reduce noise or block it out completely. Even better, what we do genuinely changes people’s lives for the better; the response we get from our cust...

Ik wil meer weten over Loop

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