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YOUR FUNCTION:

Realdolmen is looking for an experienced all-round Customer Support Engineer, could it be you? Are you eager to prove yourself professionally and know you can convince clients of your value? If you’ve got a solid appetite for work and are keen to join a strong team to make it even stronger, then you’ll fit right in!

As a Customer Support Engineer, you’ll get to be fully in charge of executing the assignments our clients entrust you with:

  • You’ll be providing 2nd– to 3rd-level front-end support (analysis, configuration, upgrading, maintenance)
  • You’ll get to ensure the success of small frontend projects from start to finish
  • You’ll be supporting the “backend” environment and will get to further develop your skills in that domain.
  • You’ll write and maintain documentation.
  • You’ll provide hardware support.
    And much more…

For this function, you are mainly working at customer’s premises.

YOUR PROFILE:

  • You already have several years’ experience and front-end IT infrastructure systems hold no secrets for you
  • You know all about ICT concepts, technology and products
  • You’ve studied and/or have experience with the following tasks and software, and possibly even a supporting certification: Windows Office, Active Directory administration, Software deployment, Front-end software,…
  • You have a good knowledge of Dutch and French
    You handle stress well and work well both on your own and in a team
  • Whether it’s technical or administrative, you like to get things done efficiently and accurately

OUR OFFER:

  • The opportunity to have a meaningful job where you can make a difference;
  • The chance to continuously evolve as a professional, coupled with a variety of training opportunities;
  • Relevant career opportunities to get you where you want to be, with the IT knowledge you need
  • Realdolmen wants you to find a balance between work and private life by offering flexible hours, satellite offices and home working;
  • 32 days of annual leave, because life isn’t all about working;
  • Forget about the miles: we provide you with a company car and a national fuel card;
  • Group insurance and hospitalization insurance, because we care about you;
  • And of course, we also offer a gross salary.

Interested? Questions? Recommendations?
For more information, contact our recruiter Laila Bulteel directly +32 2 801 46 86.

Meer informatie

Voor meer informatie bekijk onze bedrijfspagina (klik op ons logo bovenaan de vacature).

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Hier ga je werken: Inetum-Realdolmen

Inetum-Realdolmen, with approximately 2,000 highly qualified employees, provides strategic, tactical and operational ICT solutions for over 1,000 customers throughout the Benelux. In every cooperation, Inetum-Realdolmen realizes the potential of people and organizations and strives to keep ICT human. We are driven by technological innovation, but we advance at the speed of your ambition, results-focused and managing fundamental change. Our compan...

Ik wil meer weten over Inetum-Realdolmen
I’ve been working at Inetum-Realdolmen since September 2010. I work within the Microsoft Community, which host more than 140 consultants. I’m also responsible for the acADDemICT programme within the Microsoft Competence Centre.
Alexander Reynaert
Alexander Reynaert Technical Lead & Software Architect

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ICT support engineer

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